Privacy Policy
Last updated: February 27, 2026
1. Introduction
Welcome to Artiofy ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI creative platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, and password when you create an account.
- Usage Data: Information about how you interact with our platform, including prompts submitted, images generated, chat conversations, and feature usage.
- Payment Information: When you purchase credits, payment processing is handled by third-party providers. We do not store your full payment card details.
- Technical Data: IP address, browser type, device information, and cookies.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process transactions and manage your account.
- Generate AI content (images, videos, text) based on your prompts using third-party AI providers.
- Send you service-related communications.
- Monitor and analyze usage trends to enhance the user experience.
- Detect, prevent, and address technical issues or abuse.
4. Third-Party AI Providers
Our platform integrates with various third-party AI service providers (such as OpenAI, Google, and others) to generate content. When you submit prompts or requests, your input data may be sent to these providers for processing. Each provider has its own privacy policy and data handling practices. We encourage you to review the privacy policies of these providers.
5. Data Storage and Security
Your generated content (images, videos, chat history) is stored on our servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Object to or restrict processing of your data.
- Request portability of your data.
- Withdraw consent at any time.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].